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Problem Gambling Help
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Self-Exclusion Information
Self-Exclusion Program
A patron of a casino can request to voluntarily ban his or her access to that property by completing a “Self-Exclusion Request” form available at each casino or one provided by the New Mexico Gaming Control Board. Each casino has different regulations on self-banning. Contact the information desk at each casino in your area or call for more details.
Other local resources may be available in your community. To find a local counselor, look in the phone directory under Addictions: Gambling or search online for terms such as problem gambling counselor, gambling addiction treatment, or gambling addiction counseling.
If you would like to schedule a meeting for the Self-Exclusion program, please visit the Schedule Meeting for Self-Exclusion page or have additional questions, please contact our Responsible Gaming Coordinator at (505) 221-9727 or our front office at (505) 841 -9700.
Compulsive & Problem Gambling Plan
Racetrack gaming operator licensees are required to contribute one-quarter of one percent of net slot revenues toward the prevention, education, and treatment of compulsive gambling. The Tribal-State Gaming Compacts impose the same requirement on tribal gaming operators.
Monies set aside for compulsive gambling have been allocated to problem gambling counseling, personnel training for problem gambling behavior recognition, gambling helpline advertisements, brochures that address problem gambling, participation in the New Mexico Problem Gambling Alliance, and crisis intervention and prevention programs.
The Gaming Control Board has also included in its electronic searchable database the names of persons who have self-excluded from a racetrack gaming operator licensee’s premises, pursuant to SB299, which was passed during the 2009 regular session, now incorporated as Section 60-2E-34.1 of the Gaming Control Act. This function of the database allows racetrack gaming operators to identify, exclude from their premises, and confiscate the winnings of persons who have placed themselves on the self-exclusion list. The Gaming Control Board believes that this self-exclusion is a crucial component of problem gaming abatement.