Schedule Meeting for Self-Exclusion
The Gaming Control Act and Board rules require that gaming operator licensees maintain a compulsive gambling plan.
Racetrack gaming operator licensees are required to contribute one quarter of one percent of net slot revenues toward the prevention, education, and treatment of compulsive gambling. The Tribal-State Gaming Compacts impose the same requirement on tribal gaming operators.
Monies set aside for compulsive gambling have been allocated to problem gambling counseling, personnel training for problem gambling behavior recognition, gambling help line advertisements, brochures that address problem gambling, participation in the New Mexico Problem Gambling Alliance,and crisis intervention and prevention programs.
The Gaming Control Board has also included in its electronic searchable database the names of persons who have self-excluded from a racetrack gaming operator licensee’s premises, pursuant to SB299, which was passed during the 2009 regular session, now incorporated as Section 60-2E-34.1 of the Gaming Control Act. This function of the database allows racetrack gaming operators to identify, exclude from their premises and confiscate the winnings of persons who have placed themselves on the self-exclusion list. The Gaming Control Board believes that this self-exclusion is a crucial component of problem gaming abatement.
Do you, or a close friend or family member, have a problem with gambling?
Take a few moments to answer these questions. Most problem gamblers will answer “Yes” to at least seven of these questions.
- Do you lose time from work due to gambling?
- Is gambling making your home life unhappy?
- Is gambling affecting your reputation?
- Have you ever felt remorse after gambling?
- Do you ever gamble to get money to pay bills, debts to others, or solve financial difficulties otherwise?
- Does gambling cause a decrease in your ambition or efficiency?
- After losing, do you feel you must return as soon as possible and win back your losses?
- After a win, do you have a strong urge to return and win more?
- Do you often gamble until your last dollar is gone?
- Do you ever borrow to finance your gambling?
- Have you ever sold any real or personal property to finance gambling?
- Are you reluctant to use “gambling money” for normal expenditures?
- Does gambling make you careless of the welfare of your family?
- Do you ever gamble longer than you had planned?
- Do you ever gamble to escape worry or trouble?
- Have you ever committed or considered committing an illegal act to finance gambling?
- Does gambling cause you to have difficulty sleeping?
- Do arguments, disappointments, or frustrations create an urge to gamble within you?
- Do you have an urge to celebrate any good fortune by a few hours of gambling?
- Have you ever considered suicide or other self-destruction as a result of your gambling?
If you feel you have a problem and would like help, see the links below to the various organizations that can help you or a member of your family.
Problem Gambling Help
Acoma Behavioral Health Services
45 Pinsbaari Dr
Acoma, NM 87034
Phone: (505) 552-6661
Email: acomabhs@gmail.com
Evolution Group - Problem Gambling Treatment Program
The Evolution Group – Problem Gambling Treatment Program
Trained therapists and addiction counselors can help the gambler understand the addiction and develop new coping skills to deal with the stress of everyday living. Call The Compulsive Gambling Treatment Center: Evolution Group in Albuquerque at 505-242-6988 ext. 129, or visit www.theevolutiongroup.com.
The Evolution Group, Inc. – Problem Gambling Treatment Clinic
218 Broadway Blvd SE,
Albuquerque, NM 87102
(505) 242-6988 ext. 129
www.theevolutiongroup.com
The Evolution Group, Inc. is a private counseling firm, since 1998, that has built its practice around the core values of integrity, authenticity, safety, honoring individuality, and intentionality.
Gamblers Anonymous
GAMBLERS ANONYMOUS is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from a gambling problem.
New Mexico Hotline: 855-2CALLGA (855-222-5542)
Search for New Mexico IN-PERSON Meeting – https://gamblersanonymous.org/ga/locations
Search for New Mexico VIRTUAL Meeting – https://gamblersanonymous.org/ga/virtual-meetings
Gamblers Anonymous – International Service Office
1306 Monte Vista Avenue Suite 5
Upland, CA 91786
Phone: (909) 931-9056
Fax: (909) 931-9059
Website: https://gamblersanonymous.org/ga/
Email: ISOMAIN@GAMBLERSANONYMOUS.ORG
Laguna Behavioral Health
7 Rio San Jose Road
Old Laguna, NM 87026 (Across the road from the Old Laguna Post office)
Phone: 1-505-552-6513
Website: www.lagunapueblo-nsn.gov/departments/community-health-and-wellness/behavioral-health/.
Mescalero Responsible Gaming Program
PO Box 330
287 Carrizo Canyon Road
Mescalero, NM 88340
Phone: 1-575-464-7106
Website: mescaleroresponsiblegaming.org/
National Council on Problem Gambling
The National Council on Problem Gambling (NCPG) is the only national nonprofit organization that seeks to mitigate gambling-related harm. The organization works to improve health and wellness by reducing the personal, social, and economic costs of problem gambling. NCPG is neutral on legalized gambling
NATIONWIDE HELPLINE: 1-800-522-4700
730 11th St. NW Suite 601
Washington, D.C. 20001
Phone (202) 547-9204
E-mail: NCPG@NCPGambling.org
New Mexico Asian Family Health Center
PO Box 37346
Albuquerque, NM 87176
Phone: (505) 717-2877
Website: www.nmafc.org
New Mexico Council on Problem Gambling
The New Mexico Council on Problem Gambling
The New Mexico Council on Problem Gambling is dedicated to increasing public awareness about compulsive gambling in a culturally sensitive manner; providing treatment and prevention services at no cost for problem gamblers, their families, and vulnerable youth. NMCPG local staff personally man and operate a 24-hour crisis intervention hotline (1-800-Gambler); the building of education initiatives for behavioral health providers and ongoing training & certification programs for gaming industry employees, while maintaining neutrality in legalized gambling.
Website: http://councilonproblemgambling.com/
Crisis Helpline: 1-800-572-1142
Administration: (505) 897-1000 (Both Locations)
Albuquerque Satelite Office
Physical Address:
9132 4th St NW
Albuquerque, New Mexico 87194
Farmington Headquarters
Physical Address:
213 West Mesa
Gallup, New Mexico 87301
Mailing Address
P. O. Box 10127
Albuquerque, NM 87184-0127
Responsible Gaming Association of New Mexico
The Responsible Gaming Association of New Mexico provides educational materials for those who want information about problem gambling and funds treatment and counseling services. This website offers information for problem gamblers, their families, employers, and communities, including a self-test, videos about problem gambling, information on self-exclusion at casinos, and more.
Gambling Helpline, 888-696-2440.
PO Box 65247
Albuquerque, NM 87193
Website: https://rganm.org/
Self-Exclusion Program FAQ
What is Self-Exclusion?
How do I get placed on the self-exclusion list?
A person may have their name placed on the self-exclusion list by submitting, in person, a completed request for self-exclusion to the:
New Mexico Gaming Control Board
4900 Alameda Blvd NE
Albuquerque, NM
Call (505) 841-9700 to set up an appointment at the Albuquerque office or for additional approved locations.
OR schedule a meeting at the bottom of the page.
May I mail the self-exclusion application to one of the NMGCB offices?
No. The person filing the request for self-exclusion must apply in person to the NMGCB offices in Albuquerque or other approved locations to be photographed, and you will be required to present a government-issued photo identification containing the person’s signature and photograph.
Can I place a family member with a gambling problem on the list?
No. A person cannot place another person on the self-exclusion list. Placement on the list is entirely voluntary and must be done by the individual seeking exclusion.
What information must I provide?
- Name, including any aliases or nicknames
- Date of birth
- Address of current residence
- Telephone number of current residence
- Social Security number, when voluntarily provided in accordance with section 7 of the Privacy Act of 1974 (5 U.S.C. § 552a)
- Physical description of the person, including height, weight, gender, hair color, eye color, and any other physical characteristic that may assist in the identification of the person
- Government-issued photo identification such as a driver’s license or passport
How long will I be on the self-exclusion list?
The person filing the request for self-exclusion may request to be excluded from gaming activities for one of the following: One year (12 months); Five years; or Lifetime.
Can my name be removed from the self-exclusion list?
Individuals on the self-exclusion list can submit a written petition to the board requesting their removal by submitting a Petition for Removal from Self-Exclusion. The petition must be verified and provide specific reasons for removal. Within 90 days, the board will review the petition and decide whether to remove the person’s name from the list. The petitioner must prove that removal is in the public interest. Removal is not considered if less than one year has passed since placement on the list. Please see Compulsive Gambling under our Forms page for instructions and applications.
What will happen after I sign up for self-exclusion?
Licensed facilities must refuse wagers from and deny gaming privileges to any self-excluded person; deny check cashing privileges, player club membership, complimentary goods and services, junket participation and other similar privileges and benefits to any self-excluded person; ensure that self-excluded persons do not receive junket solicitations, targeted mailings, telemarketing promotions, player club materials or other promotional materials relating to gaming activities at its licensed facility; and may exclude self-excluded persons from their properties in other jurisdictions.
After a person is placed on the self-exclusion list, a licensed facility must refuse to accept the person’s wagers, ask the person to leave the gaming floor, and the person may be arrested for trespass. A self-excluded person who has gambled while on the self-exclusion list may not collect in any manner or any proceeding any winnings or recover any losses arising as a result of any gaming activity for the entire period that the person is on the self-exclusion list. Any winnings issued to, found on, or redeemed by a self-excluded person shall be remitted to the licensed gaming establishment and deposited into the Compulsive and Problem Gambling Treatment Fund.
If you need more information, e-mail us at gcb-enforcement@state.nm.us.
Self-Exclusion Video
Before you consider making an appointment for self-exclusion, please consider the following:
If you have confirmed all four statements above, please see the calendar to find a day and time to schedule a Self-Exclusion meeting.
All meetings scheduled through the calendar will be held at the Gaming Control Board:
4900 Alameda Blvd NE, Albuquerque, NM 87113